Discovery
Discuss goals, users, existing systems and constraints. Agree whether further investigation is needed before an estimate.
Requirements
Record the page list or user journeys, integrations and acceptance criteria. Surface dependencies on content and access early.
Strategy
Prioritise the first release and agree a scope, milestones and communication approach in the proposal.
UX/UI
Review structure and key screens before development. Consolidated feedback keeps decisions clear.
Development
Build the agreed scope in reviewable increments. Discuss changes and their effect on cost or timing before adding them.
QA
Check critical journeys, forms, permissions and responsive layouts. Record outstanding issues and acceptance decisions.
Launch
Confirm hosting, access, redirects and release responsibilities. Plan how to restore the previous version if needed.
Support
Hand over the agreed documentation and access. Define ongoing maintenance, response expectations and future work separately.